Returns & Exchanges
At Lancer Skincare, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns of products in new or gently used condition within 30 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
After submitting your request, a prepaid USPS return shipping label will be generated for you to download and print.
- 3.Pack Your Items
Securely package the products in their original box or a sturdy mailer, ensuring the printed return label is clearly visible on the outside.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.